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Garpple Support

Hey there! This page exists to help you get the most out of Garpple. Whether you're having issues or just need some guidance, I've got your back.

Need Help? Let's Chat!
Seriously, don't hesitate to reach out. I'm building this app to help runners like us, and your feedback makes it better.
Email: contact@dkbuilds.co
Get Garpple
Download the app and start unlocking Garmin-level analytics on your Apple Watch.
Download on App Store

Common Issues & Quick Fixes

No Data Showing?
Getting demo data or empty screens
Open your Health app → Sharing → Apps → Garpple
Enable both heart rate and workout permissions
Both are required for the app to work properly
Heart Rate Data Missing?
Apple Watch not syncing properly
Make sure your Apple Watch is paired and nearby
Record workouts as "Outdoor Run" or "Indoor Run"
Enable heart rate monitoring during workouts
Workouts Not Detected?
Runs not showing up in the app
Use "Running" workout types on your Apple Watch
Avoid "Other" or custom workout types
Give it a few minutes for data to sync
Purchase Problems?
Subscription or restore issues
Try the "Restore Purchases" option in the app
Make sure you're using the same Apple ID
Still stuck? Email me and I'll help you out
What You Need
Here's what you'll need to get the most out of Garpple

Required:

  • • iOS device with HealthKit data
  • • At least 21 days of running data for full analysis
  • • Apple Account for sign-up

Recommended:

  • • A positive, optimistic attitude
  • • A commitment to be consistent in your training
  • • Do the above for an above average amount of time
Your Privacy Matters
I take your data seriously. Here's how I protect it.

All your health data stays on your device. Garpple processes everything locally - I never see your runs, heart rate, or any personal health information. Only basic account info (like your email) goes to my servers for app functionality.

Read Privacy Policy
What's Coming Next?
Check out what features I'm working on and suggest new ones
View Roadmap
A Quick Note from Me

Hey! I'm a sub-3 hour marathon runner chasing my first Boston Qualifier at the Chicago Marathon in October. I built Garpple because I wanted the detailed training insights that Garmin provides, but I love my Apple Watch too much to switch.

This app is my way of helping fellow Apple Watch runners train smarter and achieve their goals. Every feature I build is something I use in my own training, so you know it's practical and useful.

Follow My Build JourneySend Me Feedback